前言 ........................................................................................................................... 4
1.1 调研者..............................................................................................................................4
1.2 调研科室..........................................................................................................................4
1.3 调研方法..........................................................................................................................4
1.4 报告撰写..........................................................................................................................4
1.5 特别声明..........................................................................................................................5
2 医院背景概述 ........................................................................................................... 5
3 信息部调研 ............................................................................................................... 6
3.1 访谈对象..........................................................................................................................6
3.2 部门基本状况...................................................................................................................6
3.3 信息科工作范围...............................................................................................................7
3.4 医院采用信息化的主要目的...........................................................................................7
3.5 信息技术应用情况...........................................................................................................7
3.6 网络硬件情况...................................................................................................................8
3.7 网络管理调研...................................................................................................................9
3.8 IT第三方咨询.................................................................................................................11
3.9 信息系统应用建设.........................................................................................................12
3.10 弱电问题与建议.........................................................................................................14
4 人力资源部调研 ..................................................................................................... 14
4.1 访谈对象........................................................................................................................14
4.2 南京同仁医院组织架构.................................................................................................14
4.3 招聘情况........................................................................................................................16
4.4 医生人力配比.................................................................................................................16
4.5 人员招聘........................................................................................................................16
4.6 事业编制问题.................................................................................................................17
4.7 薪酬待遇........................................................................................................................17
4.8 培训机制........................................................................................................................18
4.9 开业前的培训.................................................................................................................19
4.10 北京同仁专家轮值制度.............................................................................................20
4.11 绩效管理........................................................................................................................20
4.12 职称晋升.....................................................................................................................20
4.13 合作院校,.................................................................................................................20
4.14 特色部门介绍.............................................................................................................20
4.15 人力资源规划工作风险.............................................................................................20
5 医务部调研 ............................................................................................................. 21
5.1 访谈对象........................................................................................................................21
5.2 临床科室运营模式.........................................................................................................21
5.3 医疗质量管理.................................................................................................................21
5.4 JCI评审...........................................................................................................................21
5.5 医疗规划工作方法.........................................................................................................22
北京北大国际医院投资管理有限公司
PKU International Hospital I&M Co.,Ltd.
南京同仁医院调研报告 0727 3
5.6 医疗规划工作风险与建议.............................................................................................22
5.7 个人感受........................................................................................................................22
6 护理部调研 ............................................................................................................. 23
6.1 访谈对象........................................................................................................................23
6.2 护理管理模式。.............................................................................................................23
6.3 临床护理模式.................................................................................................................23
6.4 护理人力资源管理.........................................................................................................23
6.5 护理学校合作.................................................................................................................24
6.6 风险................................................................................................................................24
7 运营部 ..................................................................................................................... 24
7.1 访谈对象........................................................................................................................24
7.2 部门职责:.....................................................................................................................25
7.3 部门工作........................................................................................................................25
8 其他 ......................................................................................................................... 25
8.1 手术室............................................................................................................................25
8.2 门诊................................................................................................................................26
8.3 病区................................................................................................................................28
8.4 建筑装修特色.................................................................................................................30
8.5 不足之处........................................................................................................................32
8.6 员工卡............................................................................................................................33
9 后记 ......................................................................................................................... 34
北京北大国际医院投资管理有限公司
PKU International Hospital I&M Co.,Ltd.
南京同仁医院调研报告 0727 4
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